Mind Flight Atelier

Can I contact you directly with any questions?

Please email info@mindflightatelier.com with any questions regarding your order. We will do our best to reply to your question(s) within 48 hours.

When will I receive my order?

Please allow 3 – 5 business days for order processing and verification, and an additional 3-5 business days for shipping. We do not ship out on Saturdays or Sundays. If your order has not arrived within the aforementioned guidelines, please contact us and we will do our best to track your order for you. tracking@MindFlightAtelier.com

When are particular items released?

Most of our items do not have set release dates. Please sign up for the kntxt by koncept newsletter. You will receive email notifications each time we release a new product.

Can I get a refund or make an exchange?

All sales are final, however returns will be honored up to 7 days from when the product was received, if the product it damaged. Upon return, store credit will be issued, of which shipping costs are not applicable, and no refunds are accepted. Please make sure that you have carefully reviewed your order prior to finalizing your purchase.